tag:blogger.com,1999:blog-11330497.post680347567572624371..comments2023-10-30T09:13:09.311-04:00Comments on Blockbuster Underground: Distant Shipping Cuts Blockbuster Subscriber BenefitsUnknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-11330497.post-86581586492568119522013-05-24T13:13:19.256-04:002013-05-24T13:13:19.256-04:00Since I started keeping track of Netflix mailings ...Since I started keeping track of Netflix mailings (over 700 movies, the ship/receive ratio is better than 99% the next day. BOTH WAYS! On the other hand, Blockbuster's "one day transit" ratios area follows: receive ratio is around 30% and their send ratio is around 17%. The only shipments I've removed from the above figures involve storm delays which affected both services equally(Only a very few instances over quite a few years). My distribution centers for both are well under 100 miles. In addition, Netflix will only ship a movie to you from another location if it is not available from your closest center AND they send you the next available DVD in your queue at the same time. Blockbuster does not do this! In fact, I cannot think of one thing they do that benefits their subscribers more then the online service.Fed Up with Delaysnoreply@blogger.comtag:blogger.com,1999:blog-11330497.post-2930404906951211082012-06-04T09:57:57.424-04:002012-06-04T09:57:57.424-04:00I have a free 12 month subscription to Blockbuster...I have a free 12 month subscription to Blockbuster At Home through Dish Network. If I am lucky, I can get one DVD per week. Sometimes I get one DVD every 9 days. They changed my return shipping from Dallas, TX to Atlanta, GA (an extra 100 miles). They should be shipping my DVD's from Baton Rouge, LA (90 miles) instead of 300 miles from Dallas, TX. At a cost of $10 a month this service is not worth it. I can go to Redbox and get 10 DVDs a month instead of 3 or 4. Blockbuster at Home rarely has anything newer than 2010 either.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11330497.post-54065358926438730842012-04-28T16:39:15.056-04:002012-04-28T16:39:15.056-04:00I dumped Blockbuster Online several years before t...I dumped Blockbuster Online several years before they went bankrupt. At the beginning of this year I received several invites to return because they were now "new and improved." So I decided to give them a try. However, I kept my Netflix account which I have had since the 90's. The results after four months:<br /><br />Both accounts are serviced from their distribution centers in Louisville, KY. I live in Cincinnati, OH.<br /><br />Netflix's track record:<br />1) On Monday email from Netflix that they are shipping a DVD.<br />2) DVD arrives on Tuesday.<br />3) DVD returned Wednesday.<br />4) Thursday email from Netflix said DVD received and a replacement has been shipped.<br />5) Replacement DVD arrives Friday.<br />6) DVD returned Saturday.<br />7) Monday email of return received and a replacement DVD is sent.<br />8) Tuesday said DVD is received.<br />And so on and so on. This averages out to be 2 DVD's a week or 8 per month.<br /><br />Blockbuster's pattern is quite different:<br />1) Email on Monday that DVD is being sent.<br />2) DVD arrives on Wednesday ... always TWO later, without exception. Although returned DVDs seem to be received and processed the next business day without fail.<br />3) DVD returned on Thursday.<br />4) Email on Friday that DVD has been received. However, no DVD is prepared for mailing.<br />5) Email on Monday that a replacement has been mailed. However, if a DVD is received on Mon, Tue, Wed, or Thur, an email is always received that a replacement has been mailed.<br />6) One can conclude that Blockbuster does not prepare DVDs for mailing on Fridays. It is common knowledge that Blockbuster's distribution centers do not operate on Saturdays, as does Netflix's. Likewise, Blockbuster probably pepares DVDs for mailing on one day but does not actually mail them out until the next business day. <br /><br />With Blockbuster it is impossible to average receiving more than 1 DVD per week (4 per month)<br /><br />My subscription to Blockbuster costs more than my subscription to Netflix (about a buck or two more). But the service is a lot less, significantly less.<br /><br />I emailed Blockbuster this analysis this morning. Will let you know what reply, if any, I get from them.<br /><br />Their Total Access plan has become a joke in this area since there are very few Blockbuster stores still open. The nearest one for me is a real hassle to get to. But even when I used the plan for about a month and a half I only managed to average about 5 DVDs per month instead of the current four.Anonymousnoreply@blogger.com