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4/07/2008

Duplicate Title Notification Is Not Reliable

Under normal circumstances, if you rent a DVD from a Blockbuster store and that same title happens to be in your queue, a duplicate title notification should pop up on your computer screen the next time you log into your Blockbuster Online account. When you get the notification, you have the opportunity to delete the title from your queue or leave it there. You also have the option of having titles automatically deleted from your queue as you rent them.

This is a nice and convenient account feature, but use it with caution. This duplicate title notification is not reliable. It seems to work most of the time, but the software often misses some rentals and can mistakenly leave a title in your queue. The risk is that you could rent a title at a Blockbuster store and then have that same title shipped to you from your online account the next day. Assuming you do not want to watch the same title twice in a week, you will want to take some precautions.

When you get home from your Blockbuster store, log into your online account. Hopefully, you will get a duplicate title notification, and you can delete the title from your queue. Otherwise, you will need to manually delete the duplicate title from your queue. If you do not make sure the title is out of your queue, there is a very high chance the duplicate title will be shipped to you before you realize the mistake.

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